Privacy Policy

Who we are

Gizmo RC is a New Zealand-based online retailer specialising in RC hobby products, operating at gizmorc.co.nz and based in New Plymouth, New Zealand.

What information we collect

When you place an order or create an account we collect:

• Name, email address, and phone number
• Delivery and billing address
• Payment information (processed securely by Stripe — we never store your card details)
• Order history and preferences

When you browse our website we automatically collect:

• Anonymous usage data via Google Analytics (including approximate location and device type)IP address and browser type
• Pages visited and time on site (via Google Analytics)
• Cookies for site functionality and analytics

How we use your information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to enquiries and provide customer support
• Improve our website and product offerings
• Send promotional emails (only with your consent)

Who we share your information with

We share information only as necessary to operate our business:

We do not sell your personal information to third parties.

Cookies

Our website uses cookies for:

• Essential site functionality (shopping cart, login session)
• Google Analytics (anonymous usage statistics)

You can disable cookies in your browser settings, though this may affect site functionality such as the shopping cart.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at greg@gizmorc.co.nz.

Data retention

We retain order information for 7 years as required by New Zealand tax law. Account information is retained until you request deletion.

Security

Our website uses SSL encryption (HTTPS) for all connections. Payment processing is handled entirely by Stripe — we never store credit card details on our servers.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website after any changes constitutes acceptance of the updated policy.